FAQs

Frequently Asked Questions

Are there different timber flooring systems?

Trowel glued engineered flooring
Floating engineered flooring
Floating laminate flooring
Floating hybrid flooring
Floating bamboo flooring
Parquet
Joist solid timber flooring
Batten solid timber flooring over concrete slabs
Plywood solid timber flooring over concrete slabs
Solid timber flooring fixed to timber subfloors.

Which timber system is the best?

All the different systems have different features & benefits. Which one you choose will depend largely on the environment in which the floor will be laid and personal preferences.

Will the colour change over time?

With all timber floors the colour may change over time as it is a natural product as it matures it will change.

Can we change the colour of the timber?

We recommend clear coatings for timber floors; we can tint or direct stain solid timber floors. Its best to choose a timber that is closest to the colour you desire.

What is the difference between Standard and Select grade timber?

Select grade timber has limited natural characteristics, Standard grade timber has highlighted veins, spirals, insect trails and other natural characteristics which give the timber it’s unique appearance. All natural solid timber floors and engineered timber floors will have variations of colour between each floorboard. Please refer to our gallery for further examples.

Can you put timber floor over tiles?

It is not ideal however it is possible, providing they are structurally sound and flat.

Can you get different levels of gloss?

Yes, different gloss levels can be achieved by choosing from a variety of coatings such as Solvent Based Polyurethane, Water Based Polyurethane and Oil Based coatings.

How many times can the floor be re-sanded?

Solid timber floors can be sanded numerous times. Engineered timber floors can also be sanded but not as many times Resanding of any timber floor will depend on the thickness of sandable timber remaining.

Are they scratch proof?

Solid timber floors and engineered timber floors are not, however some coatings are harder wearing than others and provide better protection.

Hybrid and laminate floors are scratch resistant.

What about Warranties?

All our products are backed with a manufacture warranty, as we carry many different flooring options, each option provides a different warranty so best to ask when in store for the warranty details on the particular product you are interested in.

What about Maintenance?

If you look after and maintain your timber floor the correct way you will never have to have it replaced. Floors coated with water-based polyurethane and solvent-based polyurethane are maintenance free for a period of time. Floors with oil-based coating require more frequent maintenance.

1. Protective padding placed under the contact points of furniture will avoid scratches and wood surface indentations.

2. A simple vacuum or dry mop will keep your timber flooring relatively cleaning and dust free. if you are dry mopping your floor please use a quality cleaning agent specially formulated for timber floors and recommend avoid applying waxed agents to non waxed floors.

3. It is also recommended that mats should be placed at entry points and runners or rugs to cover heavy traffic areas and eliminate harsh abrasions and scratches on your floor surface.

4. Wipe up any spills immediately.

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